Privacy Policy

At K-OFFGRID – a specialist in off‑grid power systems, standalone solar solutions, remote area power supply, off‑grid energy storage design, and independent power equipment – we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect personal data such as your name, email address, phone number, company details, and browsing behavior when you:

• Request a free consultation or quote for our off‑grid solar systems, battery storage design, or remote area power solutions
• Subscribe to our newsletter about off‑grid energy trends, product updates, and rural electrification
• Contact our support team with questions about off‑grid PV system cost, independent power equipment, or installation in remote zones
• Download technical documentation, brochures, or case studies about our standalone power systems and community microgrids

How We Use Your Data

Your information helps us:

• Provide and improve our off‑grid power systems and related energy solutions for homes, businesses, and remote communities
• Respond to inquiries and support requests regarding off‑grid solar, battery storage containers, and rural electrification projects
• Send you relevant updates, market insights, and special offers (with your consent)
• Analyze website traffic and user behavior to optimize our online presence
• Comply with legal obligations and enforce our terms of service

Data Security & Sharing

We implement industry-standard security measures to protect your personal data. We do not sell, rent, or trade your information to third parties. However, we may share it with trusted partners who assist us in delivering our services (e.g., logistics partners, payment processors) or when required by law.

Your Rights (Applicable Laws)

You have the right to access, correct, or delete your personal data. You may also object to or restrict processing, and withdraw consent at any time. To exercise these rights, please contact us using the details below.

Cookies & Tracking

Our website uses cookies to enhance user experience and analyze site traffic. By continuing to browse, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

For questions about this policy or to exercise your data rights, contact us at:

• Email: [email protected]
• South Africa (HQ): +27 21 012 5473
• New Zealand Office: +64 9 889 2146
• Address: 15 Strand Street, Cape Town 8001, South Africa

Last Updated: 2026-04-27